American Airways has the worst consumer service of all Airways I've Utilized in my sixty three yrs. My wife’s anniversary earrings had been stolen from her suitcase on June twenty, 2013 and Client service has REFUSED to Call us again after reporting the thief the working day it occurred.
Sadly on account of temperature I had been not able to get out of the tri towns punctually this past week. However I am really disappointed with American Airlines customer service.
I like AA but please make sure they make certain things like the enjoyment and also other issues are thoroughly checked…..specifically for the long haul.
Charlestown to Akron worst boarding working experience at any time. Gate 38 b. A greyhound bus terminal is healthier operate. Very good luck on your own new Professions
Your insufficient reaction triggered me to terminate my vacation which I advised Every person to at American.. Be sure to notify me what I do upcoming..
I am astonished at The dearth of purchaser service at American Airlines. I had been a flight attendant for 30 several years and took great pleasure from the coaching I been given from American. Over a the latest vacation I watched a passenger and agent argue about which a single was ruder. There isn't a obvious enforcement of grooming rules anyplace in the company.
be there? After which you can NO spot for them to stay til early morning!! I hope There is certainly some compensation for me in this case. I had been extremely unhappy Using the way American Airlines handled my flight.
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We are already frequent flyer customers for over 30 yrs, and among the list of sights for us to carry on with the services will be the perks you provide to us and The nice service We now have normally experienced in lots of excursions with AA. On Jan 29 2015, I identified as AA en Español to produce arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice Girl Ana Maria helped me with every one of the paper get the job done and I did buy all the additional charges with my Town Charge card foe my spouse and myself and Ana Maria informed me which i will get confirmation on my e mail, and gave me around the cellphone our browse around this site two locator records. Nicely, right now Once i named once more simply because we didn't get the knowledge on my e mail, we had been knowledgeable to our surprise that only my partner experienced reservation and there was almost nothing on file for myself!
I booked and paid for our excursion for vacation March 10, 2016. These tickets were not low-priced And that i could have applied miles. As I booked the trip early and there seemed to be a lot of Company Seats, I had been confident that we'd have the capacity to use my Upgrade. In actual fact, I was instructed there was no one booked in Company and it “looked very good†for an improve.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You made use of a B757 which was entirely unsuitable to get a 7 hr journey. The seats spec/recline/legroom ended up what I would hope on a vacation constitution or commuter flight of 1 hour. Furthermore, the looking through light-weight did not operate and in addition to the film there was no channel open up for music.
I’m exceptionally let down that your Airline has interjected its small business inside of a socio-political difficulty regarding the latest Invoice signed into legislation by our Governor. What you have interpreted as “discrimination†versus the LGBT Neighborhood is just a Monthly bill ensuring “equivalent rights†for all.
I was on maintain with reservations quite a few situations for extremely long amounts of time. One particular AA reservations and 1 agent told me it might Charge me an extra $189.00 to fly out up coming early morning then said that flights have been booked future working day.
No agent in sight. Flight 1583 delayed delayed and delayed with no info or updates supplied by gate agent. what a nightmare